Have not used FF service for years. Almost forget how different they operate their line compare to another airline.
Love the little gesture this community airline extended out to passengers, a piece of cookies and a paper cup of juice. It don’t cost a mountain but it really made the different for me….
Never like AA way of No Money No Honey concept.
Another interesting part of FF is they don’t really need passengers to go thru serious checking before got on the propeller plane. Also, the plane is not as stinky as some of AA planes.
However, the on time record for FF still have a way to go. Both direction I booked delay for hours.